Test Proctoring

Cooper-Siegel Community Library Test Proctoring Policy   

What you need to know: 

• Proctored exams are by appointment only. Appointments are made by filling out the online form below. Tests can only be taken and administered during our regular operating hours: 9-5 on Mondays, Wednesdays, and Fridays; 9-7 on Tuesdays and Thursdays; 9-4 on  Saturdays and 1-5 on Sundays (Sept-May).  
• We ask for a minimum of 2 business days advanced notice for a scheduled proctored exam. It is your responsibility to notify the library if you are unable to make your appointment. We will reschedule tests only when the library is unable to abide by its agreement due to circumstances beyond its control (for example: weather or equipment issues).   
• Be sure to have made prior arrangements with your institution for the delivery of your test and/or login/passwords needed for online access. Also be sure to confirm that ‘public library staff’ meets your institution’s criterion to serve as proctors.  
• Cooper-Siegel Community Library accepts tests via US mail, FedEx, UPS or email.  
• You may use a library computer for online tests, however, no software may be installed on library computers. If you need any other equipment or tools, you or your institution will be responsible for providing those. You are responsible for ensuring that all necessary examination materials and information have been received by the proctor prior to the scheduled test. 
• The library cannot guarantee the speed, security or stability of our wifi or that technical problems will not occur.  
• Our staff cannot provide you with technical support during the test, unless the issue lies within malfunctioning library equipment.  
• Our library staff is unable to directly supervise you except to begin and end a test. The staff member who begins the test may not be the same staff member on duty when the test is complete. 
• The library cannot guarantee quiet, private workspace, although we will make every effort to set you apart from high-traffic areas.   
• Our library staff will complete any documentation forms provided by your institution but will be unable to sign forms attesting to more than (s)he was able to do. Nor will (s)he enter personal information such as a social security number, driver’s license number or home phone number.  
• The library is happy to mail the completed test to your institution with a postage-paid USPS stamped envelope. We will also fax, scan or email answer sheets if requested by the institution. The library is not responsible for mailing costs.  
• Tests must be completed within 30-days of receipt by the library; tests not completed within that time-frame will be discarded.